Riley is deliberately narrow. It qualifies leads, books viewings, and reports back. It does not pretend to be a CRM.
Riley reaches leads on the channel they already use, from your own business number.
The first message on any channel says Riley is an AI assistant. There is no code path that can disable it.
Riley replies in the language the lead writes in. Extracted facts are stored in English so your data stays uniform.
A lead who replies STOP is opted out before anything else runs.
Step into any thread and Riley stops on it for good.
Every lead, what Riley knows so far, and which ones are waiting on you.
Riley will not book you into Marina at 16:00 and JVC at 16:40.
Keyed by DLD or Makani reference, never by address, because off-plan units do not have one.
Your colours, your logo, and a consent notice that stands up to scrutiny.
A real estate admin sees contacts, stages and counts. They cannot read a message. Enforced in the database.
Leads the agent sourced belong to the agent and travel with them.
Both agents are told. Neither sees the other conversation.
Not as an option, not on request.
Opt-outs are permanent and enforced below every send path.
Including notifications to you.
Every capability is do it, ask me first, or never.